Zitat:

Threads mit nichtssagenden Titeln wie "Hilfe" oder "Ich habe ein Problem" werden nach Ermessen des Staffs ohne Vorwarnung gelöscht/geschlossen.

There is nothing wrong with high standards. It's your problem that you don't meet them.
If you think it's simple, then you have misunderstood the problem.
When a customer says "nothing has changed", assume they're lying.